After applying for a rental property, the guarantor company may call you for identity confirmation.
This call checks whether the application details are correct and whether you understand the application. It usually focuses on basic information.
Common questions
They may ask your name, date of birth, address, employer, income, planned move-in date, applied property, and whether anyone will live with you.
If your answers differ greatly from the application, more confirmation may be needed. Know what was written before the call.
They may check your understanding of costs
Some companies confirm whether you understand the rent, management fee, guarantor fee, and payment method.
If your answers about monthly payment or withdrawal date are unclear, additional confirmation may occur. Keep the estimate or application details nearby.
If you miss the call
It is common to miss a call while working or studying.
However, if you return the call late, screening may stop. Call back as soon as possible and follow any voicemail or SMS instructions.
Emergency contacts may also be called
Some guarantor companies call the emergency contact too.
If the person cannot be reached or does not know about the application, screening may be delayed. Tell them in advance that a call may come.
Do not give false answers
You may want to make your application look better during the call.
But answers that differ from the application can look suspicious. If you do not know something, say so and confirm it before calling back.
Summary
The guarantor company call is an important step to confirm your application.
Keep your application details available, respond to missed calls quickly, and share the possibility of a call with your emergency contact. Calm and accurate answers help the screening move smoothly.