After applying for rental, you may receive a phone call from the guarantee company.
It can be scary to get a call from an unknown number, but this is a check that is part of the screening process. As long as you remain calm and respond, you'll be fine.
Focus on identity verification
When a guarantee company calls you, they often ask you to confirm that you are the applicant and that there are no errors in the application details.
We may ask for your name, date of birth, address, workplace, property you plan to move into, rent, emergency contact information, etc.
If your answer is significantly different from what you wrote on the application form, additional confirmation may be required.
You may be asked about your place of employment and income.
You may be asked about your place of employment, type of employment, years of service, annual income, expected date of joining, etc.
If you have just changed jobs or are in the process of receiving a job offer, be sure to answer in a way that does not contradict the contents of the offer letter or employment contract.
It's safer to say, ``I'll check and get back to you'' than to randomly answer something you don't understand.
If you can't answer the phone
If you are unable to answer a call from the insurance company, check your call history and return the call as soon as possible.
If we continue to be unable to contact you, the review may be stopped or the application may be rejected.
After applying, it is best to be careful about calls from unknown numbers.
Emergency contacts may also be checked.
You may receive a confirmation call from the guarantee company or management company to your emergency contact information.
If the person on the other end doesn't answer the phone or doesn't understand what you're talking about, the review may stop. Before applying, please tell the person you want to contact in an emergency.
summary
When you receive a phone call from a guarantee company, the main purpose is to verify your identity and confirm the details of your application.
After applying, be ready to answer the phone, and if you are unable to answer, please call back as soon as possible. Informing your emergency contact in advance will help the screening process go more smoothly.