〒160-0023 Shinjuku-ku, Nishi-Shinjuku 3-chome, 15-5, Tokyo, Japan
03-4400-3601

FAQ

Q&A

Why is the Brokerage Fee for Rental Properties Free?

Generally, real estate companies charge brokerage fees from both landlords and tenants. At Stand Up, we do not charge brokerage fees from tenant customers; we operate solely on the brokerage fees we receive from landlords or management companies.

Why is the Brokerage Fee for Buyers Free?

Typically, brokerage firms receive fees from both sellers and buyers. At Stand Up, we operate by only receiving brokerage fees from sellers. The reason we can offer free brokerage fees to buyers is that we reduce expenses by, for example, locating our office away from the station rather than right in front of it, and by cutting advertising and personnel costs. These cost-saving measures allow us to provide a service that better satisfies our customers.

Want to Pay Initial Costs by Credit Card

We accept initial cost payments by credit card. We will also send you an estimate of the initial costs in advance.

It's a Hassle to Furnish with Furniture and Appliances

We offer a furniture and appliance rental service exclusively for customers who contract with us.

Want to Reduce Moving Costs

We can introduce you to low-cost moving companies with whom we have partnerships. These low prices are due to the trust relationship, and there are no kickbacks for us, so you can use them with peace of mind. We can also provide an estimate in advance.

Moving is a Hassle

We offer a full-service moving solution. Please contact us for more details.

Want Support Even After Moving In

We also provide guidance on joining a 24-hour support service.

Can You Introduce Share Houses?

We are happy to introduce share houses, which have become a recent trend.

Tokyo β Share Place by ReBITA

Can You Introduce Public Housing or UR Apartments?

As an authorized dealer of public and UR rental housing, we are happy to introduce these options.

JKK Tokyo UR Rental Housing